How do I return an item purchased on STYLEYOO?

STYLEYOO offers its customers an ’Easy return policy’, wherein you can raise a return/exchange request of a product within 07 days of its delivery. We also accept partial returns wherein you can raise a return request for one or all products in your order.

• Step 1: Follow one of the following steps:
  1. Via My Orders section
     Click on ‘Orders’. Go to Order and select ‘Have a Concern’. Proceed with reason for return.
  2. Via Help Center
     Click on ‘Have a Concern’>Click on ‘Submit a Request’ > Provide us with your order ID details and your request to return/replace/refund your order. Kindly share an image of the product and the invoice for our reference
  3. Via Email
     Share an email to our customer support team at support@styleyoo.com within 07 business days of receiving the order.
• Step 2: Once your request is received, we will be responsible to pick the item from you. We will initiate the refund or exchange.

Eligibility for Refunds and Exchanges

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• To complete your return, we require a receipt or proof of purchase.
• Only regular priced items may be refunded, sale items cannot be refunded.
• If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
• Shipping costs are non-refundable.

Exchanges

We only replace items if they are defective or damaged or size issue.

Note: If it is a case of exchange, it is subject to the availability of stock. In cases when a exchange may not be available, we will refund you the full amount.